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Why customers don't do what you want them to do - and what to do about it
by Fournies, Ferdinand F.
Publisher: New York : McGraw-Hill, 1994Availability: Copies available for loan: [HF5439.8 F68 1994 ] (1).
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Custome centric selling
by Boswoth, Michael T;
Holland, john R.
Publisher: New York : McGraw-Hill, 2004Availability: Copies available for loan: [HF5438.25 B669 2003 ] (1).
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Pengurusan Jualan : konsep & kes
by Nik Kamariah Nik Mat.
Publisher: Petaling jaya, selangor : Prentice Hall, 2005Availability: Copies available for loan: [HF5438.4 N54 2005 ] (1).
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The telesales pocketbook : apocketful of vitals and techniques for every member of the telesales team
by Wyllie, Peter;
Hailstone, Phil.
Publisher: Alresford, England : Management Pocketbooks, 1996Availability: Copies available for loan: [HF5438.5.P478 1996] (2).
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Prinsip amalan dan pengurusan jualan
by Rusinah Siron.
Publisher: Kuala Lumpur : Dewan Bahasa dan Pustaka, 1997Availability: Copies available for loan: [HF5438.4.R949 1997] (2).
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Sales management : a career path approach
by Hughes, G. David (George David);
McKee, Daryl O;
Singler, Charles H.
Publisher: Cincinnati, Ohio : South-Western College Publ., c1999Availability: Copies available for loan: [HF5438.4 .H825 1999] (5).
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Selling & sales management
by Jobber, David;
Lancaster, Geoff.
Edition: 5th ed.Publisher: Harlow, Essex : Financial Times/Prentice-Hall, 2000Availability: Copies available for loan: [HF5438.25.J63 2000] (2).
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Sales and sales management
by Jackson, Ralph W;
Hisrich, Robert D.
Publisher: Upper Saddle River, N.J. : Prentice Hall, 1996Availability: Copies available for loan: [HF5438.4 .J33 1996] (2).
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